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Claude power users rarely edit their context files and often can't find them. Your AI agent is only as powerful as its context library.

A useful AI assistant needs relevant personal context, the capability to use it, and an experience that helps users understand its limits.

Empathy maps help UX teams visualize user attitudes and behaviors, building a shared understanding of end users while highlighting gaps in existing user data.

AI makes building nearly free, so users grow agentic systems piecemeal into fragile messes they no longer understand.

How people react to being told that AI helped create a piece of content varies with audience, context, the nature and degree of AI use.

Unsure where to start? Use this collection of links to our articles and videos to learn about how artificial intelligence works, and how users think about it.

AI-agent power users curate 3 kinds of context: global (across tasks), local (task-specific), and ambient (raw streams like email).

Unsure where to start? Use this collection of links to our articles and videos to learn about recommendations for designing AI products and features.