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Fin does more than just handle FAQs. Learn more about how Procedures let your team resolve your most complex customer queries with accuracy and control.

The best product signal often comes from the least scalable work. Here's how our swarm model turns customer insights into features that reach everyone.

Last week, we announced Apex, the world's first specialized customer service LLM. We're now going to allow you to access all of this power and all of our core models directly via API.

We've just shipped the most significant new technology in the customer service agent category: Apex, a brand new model for Fin. Learn more about it here.

Learn about Monitors, a new product area for Fin that sits alongside Insights and Recommendations to give you a full observability suite.