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No one buys a hat without looking at themselves in a mirror first. Ever. There were hats before there were mirrors, so I'm not sure how it used to be, but that's how it is now. Even tho ...

Since I was born, humans have created 6 billion jobs. All while technology relentlessly disrupts existing industries. The pin making machine replaced the hand-crafted pin. The ox-pulled plow replac ...

Pedestrian traffic in Grand Central Station is a bit of a miracle. Thousands of people, all walking quickly, in almost non-Euclidian chaos, headed toward different trains. And no one collides. We s ...

Teaching is not about assignments, textbooks or authority. It's about the pedagogy, connection and approach that creates the conditions for a willing student to change their mind. Everything ...

Conversations and projects usually revolve around an axis. It could be a goal or an urgency or a person. It might be the boss. Wondering what they want, what they need, what sort of mood they’ ...

Two hundred years ago, there were a lot of violinists. Many made a living at it. If you were of means and wanted to hear music, your best option was to hire someone to play it for you. Of course, t ...

A screwdriver works because the handle is bigger than the screw. You can twist the handle with leverage, causing the screw to turn. The bigger the handle, the more leverage you have. We've sp ...

"Maybe" is the problem. If you're serious, say, "yes." And if it's not for you, walk away. But endlessly reconsidering opportunities without forward motion is a ...

Many organizations have a widget or service, something people already need or want, and they work to sell it to people. Some seek monopoly power so they can force others to do what they want them t ...

"Who's it for?" is not simply a question about your target customer. Milton Friedman offered to let us off the hook-the only thing the work is for is to maximize shareholder ...