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Nielsen Norman Group: UX Training, Consulting, & Research
@nngroup.com
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47 days
47d
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AI Features Must Solve Real User Problems
AI features must solve real problems, not be implemented for novelty. Unnecessary AI chatbots and features can harm rather than help users.
https://newsreadery.com/go/93fbf6ac8f25b0e6f8b36a46f3f8c401
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