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In UX research, we have two pieces-- hypotheses and success criteria--that set the foundation for any research activity. Without them ...

Why AI-led experiences must go beyond automation to reshape how we sell, serve, and scale.

Where does inspiration come from? For many creatives, it starts with something simple--admiration. A beautiful interface, a striking ...

The topic for this article is in reality a sequel to one I wrote about in 2024 (you can read that first installment here). In that article ...

Last month, I watched a junior designer generate 47 logo variations in under ten minutes using Midjourney. They were technically ...

Usability testing should always be part of product development. Ideally, it is conducted before release, but in practice it can be useful ...

Why Values Matter More Than Accessibility ...

What Actually Works for Complete Beginners ...

Drones, Design, and Jobs To Be Done. What is the problem being solved?

Last Tuesday, I watched a product manager at a mid-size fintech startup do something that would have been impossible six months ago. In ...