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What happens when technology evolves faster than your sales process can adapt? The last fifteen years, startups focused on building software around very well understood processes. We had built an assembly line for software sales, SDR to AE to ...

That little black box in the middle is machine learning code. I remember reading Google's 2015 Hidden Technical Debt in ML paper & thinking how little of a machine learning application was actual machine learning. The vast majority was infrastructure ...

If 2025 is the year of agents, then 2026 will surely belong to agent managers. Agent managers are people who can manage teams of AI agents. How many can one person successfully manage? I can barely manage 4 AI agents at once. They ask for ...

For the last decade, the biggest line item in any startup's R&D budget was predictable talent. But AI is pushing its way onto the P&L. How much should a startup spend on AI as a percentage of its research and development spend? 10%? 30%? 60? There .. ...

When you query AI, it gathers relevant information to answer you. But, how much information does the model need? Conversations with practitioners revealed the their intuition : the input was ~20x larger than the output. But my experiments with Gemini ...

If I have a dollar to invest in a stock or a crypto token, how do I decide? I need to compare across the two. Historically, that comparison was impossible. Crypto traded on a potent cocktail of hype, narrative, & the promise of a decentralized future ...

Yesterday, Figma filed its beautifully designed S-1. It reveals a product-led growth (PLG) business with a remarkable trajectory. Figma's collaborative design tool platform disrupted the design market long-dominated by Adobe. Here's how the two ...

Gmail's AI email assistant writes like a committee of lawyers designed it. Pete Koomen's recent post Horseless Carriages explains why: developers control the AI prompts instead of users. In his post he argues that software developers should expose .. ...

In "Data Rules Everything Around Me," Matt Slotnick wrote about the difference between SaaS & AI apps. A typical SaaS app has a workflow layer, a middleware/connectivity layer, & a data layer/database. So does an AI app. AI makes writing frontends .. ...

Remember when you took a family photo & Ghibli-styled it? Or that vibe coding session, when you pasted a screenshot of the browser so the AI can help you debug some Javascript? Today, we expects AI to be able to hear, see, & read. This is why ...