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Receiving feedback can be a stressful experience: will an open-ended question attract helpful guidance or harsh criticism? Erin "Folletto" Casali has already taught us how to provide good feedback;

In this excerpt from Voice Content and Usability, author Preston So talks about the messy, primordial nature of human speech and challenges with programming computers to deal with these complexitie ...

Feeling connected and validated by experiences that mirror your own can help you understand how to conquer, or at least endure, times of struggle. But what if your struggle looks more like achievem ...

As devices continue to diversify in dizzying ways, how can we make sure our work on the web stays as relevant as ever for the long haul? Cathy Dutton shares how practitioners must design for the un ...

Microsoft's Accessibility Innovation Strategist discusses AI's potential for accessibility, emphasizing the need for responsible use and diverse teams to mitigate harm and promote inclu ...

Implement personalized digital experiences that are intentional, ethical, and technologically sound.

It's one reason why so many UX designers are frustrated in their job and why many projects fail. And it's also why we often can't sell research: every decision-maker is confident in their own menta ...

Is mobile-first CSS always the best option? Patrick Clancey explores the pros and cons of the classic methodology, as well as when other solutions might work better.

None of us want to build products that put our users' safety at risk, but how do you reduce the risk that our products will be weaponized by abusers? In this excerpt from Design for Safety, Eva Pen ...

As Justin Dauer contends in this excerpt from his latest book, In Fulfillment: A Designer's Journey, being willing to evolve is the hallmark of a good designer.