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Microsoft's Accessibility Innovation Strategist discusses AI's potential for accessibility, emphasizing the need for responsible use and diverse teams to mitigate harm and promote inclu ...

None of us want to build products that put our users' safety at risk, but how do you reduce the risk that our products will be weaponized by abusers? In this excerpt from Design for Safety, Eva Pen ...

It's one reason why so many UX designers are frustrated in their job and why many projects fail. And it's also why we often can't sell research: every decision-maker is confident in their own menta ...

These days, content models have to serve a variety of delivery channels, each more outlandish than the last. But why do many content models still look more like design systems rather than reflectin ...

In this excerpt from Voice Content and Usability, author Preston So talks about the messy, primordial nature of human speech and challenges with programming computers to deal with these complexitie ...

Climate change is a daunting problem to face, but in this excerpt from Sustainable Web Design, Tom Greenwood provides clear guidance on how we can track and moreover address the carbon footprint of ...

Looking to tailor your product to individual users' needs? In this article, Colin Eagan and Jeffrey MacIntyre walk you through their approach to aligning different stakeholders toward the common go ...

Is mobile-first CSS always the best option? Patrick Clancey explores the pros and cons of the classic methodology, as well as when other solutions might work better.

Discover how design systems can evolve into living languages, embracing dialects for flexibility and improved user experiences.

How can user experience researchers make sure their voices are heard and their work is valued? By telling a good story. Gerry Duffy guides us through the thickets of research as storytelling by sho ...