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Microsoft's Accessibility Innovation Strategist discusses AI's potential for accessibility, emphasizing the need for responsible use and diverse teams to mitigate harm and promote inclu ...

Looking to tailor your product to individual users' needs? In this article, Colin Eagan and Jeffrey MacIntyre walk you through their approach to aligning different stakeholders toward the common go ...

Implement personalized digital experiences that are intentional, ethical, and technologically sound.

As devices continue to diversify in dizzying ways, how can we make sure our work on the web stays as relevant as ever for the long haul? Cathy Dutton shares how practitioners must design for the un ...

Receiving feedback can be a stressful experience: will an open-ended question attract helpful guidance or harsh criticism? Erin "Folletto" Casali has already taught us how to provide good feedback;

"The best way to predict the future is to create it."

It's one reason why so many UX designers are frustrated in their job and why many projects fail. And it's also why we often can't sell research: every decision-maker is confident in their own menta ...

How can user experience researchers make sure their voices are heard and their work is valued? By telling a good story. Gerry Duffy guides us through the thickets of research as storytelling by sho ...

A List Apart founder and web design OG Zeldman ponders the moments of inspiration, the hours of plodding, and the ultimate mystery at the heart of a creative career.

Feeling connected and validated by experiences that mirror your own can help you understand how to conquer, or at least endure, times of struggle. But what if your struggle looks more like achievem ...