The credit won't be applied to your bill automatically.
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#verizon / Page 5
Verizon on Thursday said that it would begin issuing $20 credits to the accounts of customers impacted by Wednesday's nearly day-long cellular service problems.
Yesterday's outages got you down? Make a switch and save money.
Yesterday's Verizon outage has officially been resolved, and the company has shared how to get a $20 credit if your service was impacted.
At its peak, the website downdetector showed nearly 173,000 outage reports, as the disruption also impacted users of other networks like T-Mobile and AT&T.
Log into the myVerizon app to claim.
An investigation into the nationwide Verizon outage on Wednesday may have found the problem, revealing an issue in a single state may have started the crash.
The company noted the credit, on average, "covers multiple days of service."
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Verizon confirms a New Jersey server failure caused the massive nationwide outage. Officials ruled out cyberattacks as the carrier offers customers a £16 ($20) apology credit.