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Shifting linguistic defaults toward attuned, inclusive, and caring design ...

The traditional epistemological categories--truth, belief, inference, and justification--don't apply. And we need radically new ...

How intentional practice leads to true mastery ...

Here's what UX designers can do about it ...

The "AI-first" approach has caused controversy among users.

A single accent mark made my client cry--and revealed what product and design teams get wrong about names, respect, and UX.

Here are a few insights from interviews with six design leaders ...

5 tactics used by successful products to turn reluctant users into loyal fans.

Looking at a bigger picture together with the team, while solving problems, adds a strong motive to the process.

Architecture has long shaped our physical world -- but what if it learned from UX design's focus on feedback, iteration, and human ...